Copyright © Oxfordshire Transport and Access Group. All rights reserved.


(Oxfordshire Transport and Access Group)

Who we are

We are a friendly group of mainly volunteer customer representatives who meet to discuss our local experiences and improve highways and travel in Oxfordshire. OXTRAG is a ‘user-led’ organisation, and independent body composed of disabled and mobility-impaired people, and those with an interest in supporting them.

A person without a disability has access to all the services and facilities Oxfordshire has to offer but this is still not the case for everyone. OXTRAG try to highlight and address shortfalls in the provision of public transport, associated infrastructure/highways, attitudes and knowledge. We do this by responding to consultations (both locally and nationally), leading training and briefings, and challenging poor practice, in a positive way, wherever we find it.

Who we represent
YOU! – and everyone who experiences a physical, sensory or learning difficulty due to illness, accident or age, with the aim of improving experiences, facilities and services countywide.

What we do

  • We encourage improvements in public transport, highways and countryside ‘rights of way’ to make them more accessible to disabled and older people.
  • We maintain an open and friendly dialog with transport service providers in Oxfordshire.
  • We receive ‘Passenger Experience Feedback Forms’ for transport services, respond to consultations, talk with service providers and challenge poor practice so everyone has improving / more ‘seam free’ experiences.
  • We campaign for the rights of people with disabilities and represent them in many places or ‘corridors of power’.
  • We influence local authority and operator decisions to improve customer experiences, facilities and services.
  • We advise public area developments and challenge less-inclusive practice (for example OXTRAG members have taken forward legal challenges against transport providers’ less inclusive practice).
  • We proactively highlight potential difficulties and promote best practice/ most-inclusive standards of design and practice.